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What do I do before I submit a support ticket?

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A Support Ticket

We are happy to answer any questions about product usage. Support requests are being processed from 8:00 to 20:00 (CET) within 24h in the order they were received.

Your Query (Required *)

Username *
Email *

Ticket Subject *

Theme Name *
Your Site Link

Message *

WordPress Information (optional)

Use the "WordPress Information" section, if there is a bug with the theme or if is requested by the support team.
WordPress Username
WordPress Password

WordPress Login URL

Screenshots with the issue (optional)

File upload 1

File upload 2

File upload 3