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What do I do before I submit a support ticket?


A Support Ticket

We are happy to answer any questions about product usage. Support requests are being processed from 8:00 to 20:00 (CET) within 24h in the order they were received.

    Your Query (Required *)

    Username *

    Email *

    Ticket Subject *

    Theme Name *

    Your Site Link

    Message *

    WordPress Information (optional)

    Use the "WordPress Information" section, if there is a bug with the theme or if is requested by the support team.

    WordPress Username

    WordPress Password

    WordPress Login URL

    Screenshots with the issue (optional)

    File upload 1

    File upload 2

    File upload 3